Mary walked into the shop.(Mary Is The One In The Above Featured Image-With A Basket).
The first thing she saw in the shop, disgusted her!
The shop attendant was filing her nail with her legs crossed behind the counter.
‘’How can this shop keeper be doing this around this time?’’ she thought.
She walked in with her basket and picked up some tea bags, milk, eggs and sodas from the supermarket.
As she got to the counter, the attendant lazily got up from her chair, snacked on her gum before looking at her new customer.
Yes, by this time Mary was disgusted by the second thing-chewing of gum by this same shop attendant!
She was becoming angry, as she emptied her basket on top of the encounter.
‘’Two hundred and fifty dollars,’’ the girl reported, after scanning her products, and punching figures onto the machine on the counter.
Mary handed her the money.
She gave back some balance.
Mary took the bag of products from her hand, and headed for the door of the shop.
But before she’ll slip out, she turned to look back at this shop-girl again and was very much disgusted again-now, about the third thing.
There was no thanks from this girl.
Mary stared at this shop attendant before leaving.
The attendant went back and sat back in her chair, crossed her legs, started filing her nails again, and snapping up on the gum in her mouth, while disgustingly showed a part of her teeth, in Mary’s direction!
Unfortunately Mary had forgotten to pick up the baked beans which Jack her son had requested; so she had to go back to this very same shop the following week.
She walked in expecting to see that annoying girl again!
‘’Hello mum, thanks for coming in,’’ a voice met her just right after she opened the glass doors.
She looked up. It wasn’t the same annoying girl she had seen last week!
‘’Oh, thank you. How are you?’’ she said to this new boy, well dressed, polite with a big smile and thudding like someone fully ready to attend to customers.
‘’Mum, be ready to call upon me anytime you’re having problems with understanding any of our products on the shelf,’ the boy said; then he added.
”Please, be ready to call on me too in case you’re having problems with carrying your baskets here as well!”
This boy said while smiling!
She felt so pleased! His words were so soothing and touching!
‘’Oh thank you. I can handle it!’’ she said back with strong amazement in her face, as she stared.
‘’ You’re welcome,” this new shop attendant had been very nice to her; she thought!
She watched the boy again, as the boy headed back to the counter to occupy the place that annoying girl was sitting, way back last week.
She was already feeling so loved and cared for and she even felt she was satisfied within her before even picking up the products!
Well, at a point, she felt this ”care” was what she needed from this whole shop and not even the products!
In fact, she even realized that she almost lost her track to the Food Section which she needed to go to!
When she picked up the beans and headed for that familiar counter, the boy was smartly standing at back of the counter with a smile in his face.
‘’Once again; thank you,’’ she heard the boy say, as she watched him offload the products from the basket, unto the counter!
‘’Ah, I feel like someone from the hot sun, into a cool room,’’ she obviously thought, and took a deep breath in.
This boy punched in some few buttons, put her products into a sack and asked from her;
” Please mum, do remember to contact the following lines on our receipts if you have any problems, with the products, and do well to say hello to the family, and that it’s coming from this shop, and our management.’’
She couldn’t believe her ears and eyes.
‘’Yes, yes, yes-I’ll do that,’’ the words struggled to come out of her mouth!
‘’Yes, yes, yes-I’m going to do just that!”
Yes, she turned and stopped several times on the way, as she headed for the door!
‘‘Oh my world!”
”I need to announce this to everyone in my area who have been bitterly complaining about this and had reported to me they won’t walk in here again!’’
‘’Good-I need to. They need to come back here to see something, and believe it!”
She quickly walked out, closed the door behind her and fled on the streets of Accra!
End Of Part 1.
- Did We See Any Differences In The Services In The First Shop Attendant And Services Of The Second Attendant She Met The Following Week?
It’s Now Up For Discussion Below! How Can We Also Apply These Tips On Our Businesses!
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(Find Out What Happened In The Next Episode Of This Story):
What Made The First Girl Leave? Is She Still Working There Or Has She Been Sacked?
*Find Out Again-Did Mary Tell All The People-In Her Town?
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